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Janina Winter only left her son Luis alone in the hospital for a short time. When she comes back, his bed is empty, nobody on the understaffed ward has noticed.

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A first suspicion is directed against Melanie, his nurse. The investigators also do not miss the tensions between Janina and her ex-husband, Luis' father Richard. Until it turns out that the boy had been in contact with an older man by phone. The investigators finally come to the conclusion that Luis' disappearance has something to do with his constant hospital stays.

Lucy is put to the test by her mother and her niece Robin and must ask herself

whether and how she can actually help Robin - and whether the girl wants to be helped at all.